Privacy Policy

This Privacy Policy applies to the collection of personal information by LES CUISINES EQUINOXE INC. by our website (the "Website") and, where applicable, to your purchases of products or to your use of the services offered by the company. For the purposes of this Privacy Policy, “personal information” means information referring to or identifying an individual.

General Privacy Statement

The protection of your privacy is very important to us and LES CUISINES EQUINOXE INC. respects the privacy of its customers and employees. Accordingly, we take appropriate measures for the secure processing of personal information obtained from you, either as a user of the website, a consumer of products and services or as an employee.

However, while we hold and use personal data with great consideration, please note that certain circumstances beyond our control may arise. We cannot therefore ensure total protection beyond all risks and we ask that you read this privacy policy carefully.

Collection of personal information

You can browse our website without providing us with any personal information.

However, we are required to collect personal information in the following cases:

  • You purchase products and services.
  • We must administer your payment during a transaction, and we have to collect your billing and shipping address, your telephone number, your email address to be able to deliver the product(s) ordered.
  • You send comments or questions to our team.
  • You visit our website and, where applicable, information is automatically obtained and compiled to help us evaluate and improve your website experience: your Internet protocol (IP) address and registration of the domain name associated with it, the identification of your Internet browser, the operating system and the platform used, the date and time of the visit.

Use of personal information

The relationship between LES CUISINES EQUINOXE INC. and each of our customers is very important to us and we want to offer products and services that will exceed expectations. We may be called upon to collect and use the information that you voluntarily submit to us to provide you with a service and to conclude the transaction that you authorize. This may involve the following:

  • Establish and maintain a relationship with our customers to provide them with ongoing customer support.
  • Develop, implement, market, and manage the products and services offered to customers.
  • Protect our customers and LES CUISINES EQUINOXE INC. against fraud and errors.
  • Comply with legal requirements and obligations.

The choice of disclosing or not disclosing your personal information always rests with you.

Note that we do not sell or trade your personal information with or to other parties for marketing purposes.

However, we may disclose your information to third parties in the following cases:

  • Promotional material
    We may communicate your personal information to a company in the LES CUISINES EQUINOXE INC. group so that it can communicate with you and send you promotional material or additional information on its products, services, promotions, and special offers that may be of interest to you.
  • Sale of the business
    In the event of a sale of all or substantially all our business or a similar transaction, we may transfer or disclose your personal information to an actual or prospective buyer, who may then collect, use, and communicate for the purpose of evaluating, executing a proposed transaction, or operating and managing the affairs of the acquired business or for other purposes covered by this policy.
  • Service providers
    We may pass your personal information to third parties that are not our group companies to process it on our behalf. In such a case, the information will be processed in accordance with agreements prohibiting these third parties from using or disclosing the personal information other than for the purposes of their processing and imposing security mechanisms adapted to the sensitivity of the information. We only provide these third parties with the personal information necessary to provide their specific service.
  • Obligations provided for by law
    We reserve the right to disclose your personal information where required by law, in connection with legal or regulatory proceedings, and in response to requests from government law enforcement authorities exercising a legitimate right to obtain this information or to our legal advisors, or, if necessary, to protect the property, interests and rights of LES CUISINES EQUINOXE INC.

Cookies and pixel tags

Our website may use a technology called "cookies". A cookie is a small piece of data that our website can send to your browser, and which can then be saved on your hard drive to enable us to recognize you when you return. Most browsers are designed to accept cookies, but they can easily be configured to refuse them. The cookies used on this site are harmless. You have the choice to refuse them from your browser, but this at the possible cost of causing you to lose some of the benefits of the site.

Our site may also use a technology called “web beacons”. This technology makes it possible to know the pages of our website that you visit. These web beacons are used to help optimize and personalize our website for you and future site visitors.

Links to other websites

Links to third party websites that do not operate under our privacy policy may be present on our website. Since they are third parties, this Privacy Policy does not apply to them. You should review the privacy policies of those sites to understand their procedures for collecting, using and disclosing your personal information. LES CUISINES EQUINOXE INC. has not studied all the sites linked by its site and disclaims any obligation or responsibility for any content or practice. The inclusion of any link to an external website does not mean or imply any form of endorsement of said site by LES CUISINES EQUINOXE INC. Your use of such links to such external websites is at your own risk.

Change to privacy policy

To accommodate changes based on possible new legislation, legal or other developments, LES CUISINES EQUINOXE INC. reserves the right to modify, alter or otherwise update this privacy policy from time to time, and this, without prior warning. You will see that the date this Privacy Policy was last updated is displayed at the bottom of this page. If an update is made, the date mentioned below will also be updated to the date of the last modification. Once the changes are posted, you will be bound by them unless you notify us in writing, by telephone or by e-mail that you wish to withdraw your consent.

Contact us

If you wish to delete your personal information from our database or if you have any questions or comments about this privacy policy, wish to access the record of your personal information, update it, correct inaccuracies or you have a complaint about the way we process your personal information, we invite you to contact our Privacy Officer at one of the following coordinates:

By email

By mail

611, rue de la Sablière
Bois-des-Filion (Québec)
J6Z 4T2

By phone

450-621-7600 / 450-621-5597


Cuisines Equinoxe manufactures custom-made stainless steel equipment, distributes stainless steel kitchen appliances and specializes in stainless steel laser cut-outs. As a manufacturing company, Cuisines Equinoxe is able to make custom stainless steel equipment, adapted to your needs. Stainless steel kitchen products made by Cuisines Equinoxe meet the needs and requirements of their customer base that works in the food service industry. Cuisine Equinoxe also manufactures a broad range of products: food preparation tables, sinks, refrigerated display, hot service tables, cooking exhaust hoods and cafeteria counters. These stainless steel products are created to serve restaurants, hospitals, reception facilities, schools, colleges, universities, hotels and government institutions.